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Why Is AI Governance the Real Bottleneck for Enterprise ROI?
As AI moves from generating apps and content to agents that take real action, what does governing them actually take?
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This month’s spotlight
Dr Joe Perez
Dr. Joe Perez is a powerhouse in the IT and education worlds, with 40-plus years’ experience and a wealth of credentials to his name. From Business Intelligence Specialist at NC State University to Senior Systems Specialist/Team Leader at the NC Department of Health & Human Services (and Chief Technology Officer at CogniMind), Perez is at the forefront of innovation and process improvement. With more than 22,000 LinkedIn followers and a worldwide reputation as keynote speaker, data management/analytics expert, and prolific, bestselling author, Perez is a highly sought-after resource in his field. He speaks at many conferences each year, reaching audiences in over 20 countries across the globe and has been highly-ranked by prestigious Thought Leader communities. He was recently inducted into both the IIBA Hall of Fame and the United Nations Global Network of Data Officers and Statisticians and was selected to be a Distinguished Fellow in the Public Sector Network's Future Government Institute. When Dr. Joe is not working, he shares his musical talents and gives back to his community through his involvement in his church's Spanish and military ministries.
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Exclusive EM360Tech Content
Discover expert led podcasts, articles, and news from enterprise technology leaders at EM360Tech, your source for B2B tech intelligence
How does Unified Communications drive productivity and agility?
Will AI transform the way in which enterprises communicate?
Is your contact centre protecting customer data?
Here are the key security measures organisations should consider to protect customer data and strengthen contact centre security.
Can Empowering Agents With AI Improve Customer Experiences?
Learn how AI can enhance unified communications and customer service by helping agents resolve issues faster, route customers to the right specialists and deliver more personalised experiences without replacing human interaction.
How can enterprises improve customer satisfaction?
What do modern offices need from their headsets?
Spotlight on Noble Systems by Jon Arnold
What are the best ways to improve customer perception?
In order to enhance their brand image, enterprises must now invest in improving these digital experiences. As a result, positive engagements will undoubtedly improve a customer's perception of an organisation.
LoopUp introduces new desktop video conferencing feature
Discover how LoopUp’s video conferencing approach separates video and audio to deliver flexible, reliable meetings without requiring software downloads or compromising audio quality.
How can enterprises ensure excellent dialer performance?
Jon Arnold: Meet the New Boss – Cisco Collaboration Analyst Summit
Cisco’s collaboration strategy is evolving under new leadership, with a stronger focus on innovation, simplicity and cloud-based experiences.
Why will live video streaming become the next BYOD for the enterprise?
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