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Why Is AI Governance the Real Bottleneck for Enterprise ROI?
As AI moves from generating apps and content to agents that take real action, what does governing them actually take?
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This month’s spotlight
Dr Joe Perez
Dr. Joe Perez is a powerhouse in the IT and education worlds, with 40-plus years’ experience and a wealth of credentials to his name. From Business Intelligence Specialist at NC State University to Senior Systems Specialist/Team Leader at the NC Department of Health & Human Services (and Chief Technology Officer at CogniMind), Perez is at the forefront of innovation and process improvement. With more than 22,000 LinkedIn followers and a worldwide reputation as keynote speaker, data management/analytics expert, and prolific, bestselling author, Perez is a highly sought-after resource in his field. He speaks at many conferences each year, reaching audiences in over 20 countries across the globe and has been highly-ranked by prestigious Thought Leader communities. He was recently inducted into both the IIBA Hall of Fame and the United Nations Global Network of Data Officers and Statisticians and was selected to be a Distinguished Fellow in the Public Sector Network's Future Government Institute. When Dr. Joe is not working, he shares his musical talents and gives back to his community through his involvement in his church's Spanish and military ministries.
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Amazon opens fully automated grocery store
Apple to pay $38 billion in taxes and invest another $30 billion into US operations
Apple has finally decided to pay taxes in the US. The iPhone and iPad giant will make a one-off tax payment of $38 billion for the repatriation of its profits overseas.
The UK 5G launch season is in full swing, but it is a pale shadow of what we need – 4G still reigns supreme
What is the current landscape for mergers and acquisitions in unified communications?
What Does Virtual Reality Bring to Unified Communications?
Virtual reality could reshape business communication by making virtual meetings more immersive and enabling more interactive customer support.
CX Day: How is artificial intelligence transforming customer experience?
How does patient engagement software improve the overall patient experience?
How can call recording enhance customer experience?
How can robotic process automation drive chatbots to deliver a better customer experience?
These generally include providing customers with information upon their request and presenting results. However, why stop there?
Spotlight on Security and Fraud Challenges for Mobile Operators
How can you deliver both sustainability and convenience for consumers?
Can voice technology improve customer engagement?
Today, customers are demanding more personalised, streamlined, and enjoyable experiences when interacting with businesses. As a result, many forward-thinking organisations are turning to voice technology in an effort to improve customer engagement. The voice revolution According to an Adobe survey
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